Privacy Policy

 

Introduction

 

Katie Patel is the data controller for this website (collectively referred to as “we”, “us” or “our” in this Privacy Policy)

This means that we determine the purposes for which, and the way in which personal data are processed. As a data controller we will comply with all applicable data protection laws.

Should you have concerns about the way we process your data or would like us to stop processing your data please contact: katiepatel.artwork@gmail.com

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Your privacy is taken very seriously. We will keep any information you share with us safe.  Users visiting this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation 2018.

This policy outlines the information we collect on this website and what we do with it.  The policy applies to use of this website and making a purchase via the online shop. Please read the policy carefully and contact us if you have any questions.

 

Contact details:

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Email: katiepatel.artwork@gmail.com

Phone: +44(0)7709719976

 

What information do we collect and how do we get it?

 

Mailing List

If you subscribe to our mailing list through this website, we will collect your name and email address. We will use your email address to send you news and updates regarding events and promotions.

 

Online shop

When you make a purchase online you will need to provide your name, address, email address and phone number.  Payments are managed through Wix.com and Paypal.  We do not have access to your credit card or bank details.

 

Contact forms

If you contact us through the website we will collect your name and email address.

 

How do we use personal information?

We will use the data you provide for business-related purposes such as:

• personalisation of content, business information or user experience

• delivering marketing and events communication

• processing your order

• To comply with any applicable laws and regulations (eg prevention of fraud)

• meeting internal audit requirements

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With your consent, we may contact you via email, telephone, text messages, and postal mail.

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When do we share personal data?

 

We will treat your personal data with great care and keep it confidential.  We may need to share your data with trusted third parties to fulfil our obligations to you.  When you purchase an item we will need to share your contact details with the delivery service.  If you join our mailing list, your contact details will be passed to the company we use to send our emails.

 

In order to process the purchasing of prints, your name and address will be given to the print company, as part of a drop shipping service. These details will be stored by this company as part of the print order for purposes of sending the print and tracking orders. If you require further information regarding the privacy policy of the print company, or require your data to be deleted or amended, please contact us directly.

 

Where do we store and process personal data and how do we secure it?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

​How long do we keep your personal data for?

 

If you join our mailing list, contact us or make a purchase from the online shop, we will retain your contact details for as long as deemed necessary or until you ask us to remove them.

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Your rights in relation to personal data

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If you don’t want us to process your data anymore, please contact us at katiepatel.artwork@gmail.com

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at katiepatel.artwork@gmail.com

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​What if you want us to stop using your personal information?

 

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.

There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.

We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.

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You can ask us to restrict the use of your personal information if:

It is not accurate

It has been used unlawfully but you don’t want us to delete it

It is not relevant any more, but you want us to keep it for use in legal claims

You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.

you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact katiepatel.artwork@gmail.com

 

How do we use cookies and other tracking tools?

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Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more information please see All About Cookies

The Wix platform uses cookies for reasons, such as:

• To provide a great experience for customers

• To identify your registered members to the site

• To monitor and analyse the performance, operation and effectiveness of Wix's platform.

• To ensure the Wix platform is secure and safe to use.

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For information about viewing the cookies dropped on your device, visit types of cookies

 

Analytical cookies

Analytical cookies gather statistics. We use this information to make our website even better. The information collected via the analytical cookies track how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience. We will only set analytical cookies on your device if you give us your consent.

You can opt out of having non-essential cookies by clicking the cookie banner.

 

Linking to other websites / third party content

We link to other websites and social media sites from this website.  While great care is taken with the links that we use, users click on these links at their own risk.

 

How to withdraw your consent

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You can withdraw your consent at any time. Please contact katiepatel.artwork@gmail.com

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How to complain

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Please let us know if you are unhappy with how we have used your personal information by emailing katiepatel.artwork@gmail.com